I assume many of you have had events cancelled in the last few weeks. An event I entered in June (perhaps let’s keep the name private for now) was cancelled, the organisers quoting ‘act of God’ as a reason and hence refusing to return any of the money (they are giving free entry into next year’s event as compensation). The fact is that they have ‘act of God’ cancellation in the T&Cs, with no refund offered.
The bit that I find particularly frustrating is:
- the event was cancelled on 18th March, when British Triathlon federation official policy was to cancel events only until end of April (this was extended to end of June only today)
- the official government policy even now does not extend this far out
- so I feel that I can make a pretty compelling case for the cancellation not being fair
- me asking for money back results in the organiser quoting covid-linked disruption, impact on people’s health and lives etc. and thus making me feel really crap for asking in the first place (but I also know that it is very unlikely I will be doing the race next year…)
So, anyone in a similar boat?