The IT Thread - Your questions

What @GRamsay said, but it may not be one of the 5 dll’s in the folder with it, it could be some other dll that is not installed on the system - you certainly should just try registering those dll’s first.

… stuff moved on.

Is the name of the missing activex mentioned?

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I have logged on with administrator and got the same error for all 5.

I have no idea, it was probably installed around 2015.

No, the message box header is the program name (SupplierImport), and the message is exactly as I typed it.

A member of my team is now telling me they no longer support that program, but they don’t know what has replaced it, since we still need the functionality (extracting vendors from our ERP into the vendor’s application).

So they don’t need registering, so it’s a different activex that’s missing.
You need depends.exe to see what it needs I think, but that ended in 2006, GitHub - lucasg/Dependencies: A rewrite of the old legacy software "depends.exe" in C# for Windows devs to troubleshoot dll load dependencies issues. seems to offer a version… but erm yeah, downloading random shit from github on the word of some dude on the internet… You could copy the unknown software, and that onto some windows laptop you’re happy to trash, and then do it all disconnected from the internet…

That will tell you the activeX controls it depends on, and then you’ll hopefully be closer to find out what’s missing, and then you can find the missing one and install it.

It may well be something like the access or sql dll, so you could also just try installing every database redistributable you could find.

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Does anybody have any experience with applying parental controls to broadband use? My teenage step-son is not paying attention to the internet/streaming curfew we have for him during school time (10pm on school nights) and was still playing on his playstation at 2am last night. We are on Sky broadband, and it looks as though I can adjust the settings such that it prevents online gaming at certain times, but I suspect that he would just then revert to watching Youtube etc. I don’t really want to take the whole house offline overnight as that effects things like security cameras and automatic downloads, but will of it’s the only option.

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Parental controls will either be on the router, or the ISP’s website. Look for a sticker with “admin” on the router which will be the router’s own website (only visible to connected devices) - in there, you can identify his device(s) and apply offline times to them. However, if he has his own mobile phone it’s only a matter of time before he finds out that he can use his phone as a hotspot, bypassing any such restrictions.


Ours had VPNs in use bypassing most of the security stuff virgin let me implement.

Went through all this for many years - amplified by covid. Tried many methods, discussions, tactics and every one either failed, got ignored, or was manipulated.
Particularly highlight was an agreement with him being “up by 10am” - oh how he laughed when he didnt go to bed and was indeed “up” by 10am. Despite going to bed by noon.

Good luck !


remember modern apple devices and indeed most others, will randomly change their identity all the time, so router blocks will be unlikely to persist for long.

I guess you’re thinking of Dynamic IP, but devices on a home router are usually identifiable by name - the name the owner gave the computer e.g. “Ian’s PC”

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Modern devices will not identify themselves as a name over wifi, unless you force them to, and in an iPhone for example, disabling it (in iOS it’s called Private Wi-Fi Address) means your connection now has a warning that your privacy is at risk. Using this makes it change the mac address of the wireless adapter regularly, and not send any name to identify itself.

Windows has it too, although I don’t believe it’s ever turned on by default, but it’s just the sort of thing a teenager would discover:

PS5 etc. I don’t believe can change mac’s, so that could be blocked… but that’s about it.

You can of course switch your internet to be specific mac addresses only, thus forcing someone to keep the same mac address (ie disable that feature), but that limits other stuff to - no visitors etc. And just means the “teenager” would need to change to the wifi mac address of another device which is allowed - e.g swap to the TV’s mac address or something when they want to go online.

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